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A Company with a Conscience

Through our charity partnership, our commitment to increasing sustainability, focus on colleague wellbeing, and a values-focused food philosophy, By Word of Mouth is leading the way in developing four key areas of sustainability and social responsibility.

Sustainability Highlights

Working with Positive Planet to support our journey towards net zero

Promote plant-based options across all our menus

Seek to partner with a sustainable supply chain

Empowering our Environmental Committee to make positive change

Zero waste to landfill business

Target for year-on-year reduction in energy consumption

Partnership with food surplus charity, City Harvest London

Use of Orbisk and Orca technology to monitor and process food waste at our HQ

Read our full Environmental & Sustainability Policy


We work with partner-suppliers that share our commitment to ethical and Fairtrade purchasing. Our priority is to create menus with a seasonal focus that champion excellence and quality, using UK produced ingredients wherever possible.

and Wellbeing

We are proud to be an accredited London Living Wage employer. We also offer several team wellbeing initiatives include volunteer days, social activities, regular personal reviews, and an open-door policy

Charity Partnership

Little Canapes, Big Heart
Our unique, No Waste canapes, are offered in support of food surplus charity, City Harvest London. This inspiring organisation redistributes surplus produce to over 375 community projects across London and our initiative raises vital funds to support its work.  Every £1 we raise is the equivalent of 4 meals for those facing food poverty.

“We are so grateful for By Word of Mouth’s commitment to ‘giving back’. This collaboration educates clients on issues such as food poverty and provides a simple but hugely impactful way to raise much needed funds.”

City Harvest Co-Founder,
Laura Winningham OBE

020 8871 9566