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About Us

By Word of Mouth is an event organiser, specialist event caterer and wedding caterer based in London, UK.

For more than 30 years, By Word of Mouth has excelled at creating spectacular events and providing exceptional food that pushes the boundaries of quality, creativity and style.

We work anywhere, including internationally, and in any location – from the tiniest boutique in Bond Street to a marquee 1800 m above sea level in the snowy Alps as well as in private homes, corporate offices and venues.

Excellence is the focus at By Word of Mouth.  We are a company with a commitment to creating an exceptional experience for all those with whom we work.

History & Experience

By Word of Mouth was born in the mid 1970’s as a small, family-run London caterer with the aim of setting new standards for quality and excellence.

This ethos, coupled with a creative, highly personal approach and superb food quickly gained many admirers and our list of both corporate and private clients expanded rapidly. Many of those original clients remain faithful to By Word of Mouth to this day.

By Word of Mouth has occupied its premises at Glenville Mews in London SW18 for over 25 years and we have been lucky enough to be able to expand steadily to create large kitchens and a spacious tasting room from which clients have a superb view of the chefs in action.

Corporate Events

By Word of Mouth brings style, creativity and logistical know-how to a wide range of corporate events, including client receptions, dinners, press days and fashion events. The team is adept at working in partnership with you to create an event that is a clear reflection of your goals and target audience. We believe in being clear and upfront about budgets and costs, working to achieve the maximum impact whilst meeting your financial parameters. Our venue finding service is very popular with all our clients – we will put together a range of possible locations and visit them with you, contributing our knowledge and experience to the decision making process.

Private Events

Private parties have been at the core of By Word of Mouth’s activities since the very beginning. We have been lucky enough to contribute to countless special celebrations, whether birthdays, anniversaries, christenings or just happy gatherings of friends. Every event is special to us and we bring the same sense of fun, creativity and imagination to everything we do, coupled with a clear quoting process that keeps you informed and updated at every stage of the process.


As a leading wedding caterer, By Word of Mouth has been privileged to work with numerous couples, both in the UK and internationally, adding its reassuring experience and detailed eye. We are proud to be a ‘safe pair of hands’ but we also go well beyond this, adding the individual, bespoke and creative twists that will make the day what you always dreamed.



“I’ve worked with By Word of Mouth for circa 8 years, working on 6 to 8 events each year. We’ve designed, developed and delivered events in traditional London locations like the V&A and Historic Royal Palaces as well as the extreme location of live working construction sites. Their organisation skills and attention to detail compare to no other supplier I work with. Each event is carefully thought about and delivered with military precision. The events they deliver are on time and on budget. I often find my guests want to know who my suppliers are so they can work with them. The best London caterer/events management company in London by far.”

Jodie Playfoot
Head of Events and Sponsorship
Land Securities

“We view By Word of Mouth very much as a partner rather than a supplier – they have taken the time to get to know our requirements and I would honestly struggle to work with any other caterer now!”

Joanna Craddock
Corporate Events Lead

“I'm sure you had some feeling of what a spectacular success you contributed to Saturday week ago. Your organisation of the whole evening was flawless. The lighting, flowers, the ambience of the Orangery (almost keeping me to timetable!) and a tour de force food and service couldn't be faulted. Indeed our many thank you letters are full of warm comments about every aspect of the evening. M. has been on a high for days, desperate to see the photos to bring back memories of what for her was "a magnificent occasion". Your TLC and attention to detail contributed so much to the wonderful outcome………”

DD (Private Client – birthday dinner)

“I wanted to thank you so much for all of your hard work on Saturday for Lucy and Matt's wedding. Making a wedding happen is always a team effort from the waiting staff to the lighting and I couldn't do my job without everyone working together. I always say that I am only as good as the suppliers that I work with and on Saturday I had the privilege of working with some of the industry’s best, so thank you for being so amazing.”

LP (Wedding Planner)